Okay so you have got a great business and new customers are signing up all the time. You're earning a lot of money and things are looking good for the long run. Boom! Not so fast.... Although new customer acquisition is important, keeping your existing customers happy is the key to long-term success. Many of us know that customer retention is important, but the real challenge is - how do we go about it?
Posted on: 16/11/17
- Content Writer